Metrics allow businesses to track the growth and performance of various aspects of the business, enabling owners and managers to monitor a company's progress toward its goals, identify and manage proactively potential problems, and make well-informed intelligent decisions.

Many business metrics can be tracked by a company, and those selected will ultimately depend on your business's unique goals. However, 9 key metrics should be tracked on a regular and ongoing basis by every business that aims to increase profits and maximise growth.

In this article, we find out what these 9 key metrics are, how they are measured, what they tell you about the business, and how they might be improved. 

If you are a non-provisional taxpayer, you have only a few more days to ensure you have claimed all the permissible rebates before the submission deadline of 24 October.

Among the most useful tax rebates in this regard is the medical expense credit, and it applies to a broad selection of taxpayers. While many taxpayers do claim the medical scheme fees tax credit (MTC), very few know how to claim the additional medical expenses tax credit (AMTC) for qualifying medical expenses, including those related to a disability or physical impairment. 

In this article, we look at how SARS defines disability and physical impairment, which expenses qualify, how much tax relief is provided, and what the requirements for a successful claim are. 

The gig economy is here and it is becoming clear the world will never be going back to the way it was pre-pandemic. While once workers dreamt of corner offices and a PA to bring them coffees the modern move is towards working from bed with a coffee machine in the kitchen. Whereas once people were leaving companies to join others, a series of recent surveys have shown that people are now leaving their jobs to work for themselves and contract out to larger entities. 

But what does all of this mean for companies that are used to running on the old 9-to-5 business model? Will they have to change and if so, how? Can they adjust to the more flexible models demanded by gig workers and do they really need to? The challenges posed by the new working system and demands from younger generations are not all immediately obvious either, and the ripple effect is going to affect way more than simple work hours and hiring policies. Here's what business managers and owners need to know.